COVID-19 UPDATE 🧡

    COVID-19 UPDATE

     
     

     

    Our community has been through a lot over the last few months.

    While many things have changed, one thing has remained the same: our top priority is the health and well-being of our patients, families, staff and community.  Given the current environment with COVID-19, our office follows the infection control recommendations from the ADA, CDC and OSHA. We are committed to ensuring that our infection control procedures are current and effective.

    Our team is preparing to see you again. We want to assure you that getting you scheduled is our top priority.  Over the next two weeks, you will receive a call from our front office team to reschedule your appointment if it was cancelled due to the stay-at-home order or you had a dental problem during the closure.  Our reopening date is planned for June 1, 2020.

    We have implemented some changes in our office that we want you to be aware of before your next appointment. Please be assured that we have made these changes to help protect our patients and staff.

    • Patients will be screened using a questionnaire, both when making an appointment and again when you arrive.
    • Appointments will be managed to allow for physical distancing between patients. This might mean patients are offered fewer options for appointment times.
    • The practice may use telehealth (virtual or phone appointments) in order to limit a patient’s need to physically be in the office.
    • Patients will be asked to not bring others into the dental practice, unless they are parents or guardians of patients who are minors or are special needs patients. If someone accompanies a patient, they will be asked to wait in their vehicle or outside the office.
    • Patients will be asked to bring their own personal face mask to wear when you enter the office as well as to bring your own pen.
    • Patients will be asked to call us when they arrive, if possible, to check in.
    • Patients will be asked to wait in their car or outside if possible. A staff member will come outside when we are ready for you and take your temperature.  If you do not have a fever, the staff member will escort you inside.
    • Patients will be asked to wash their hands with soap and water or use the hand sanitizer we will have available as soon as you enter the office. Hand sanitizer will also be available for your use before and after touching items in the office.
    • You will notice that our waiting room will no longer offer magazines, children’s toys or other items that are difficult to clean.
    • Patients will be asked to rinse with a disinfecting mouthwash prior to treatment.
    • Additional aerosol suctioning units and surgical N95 masks will be used during dental procedures.
    • An air purifying system and HEPA filters have been installed in the office.

    We look forward to seeing you again and are happy to answer any questions you may have.

    Most of all, thank you for being our patient. We value your trust and loyalty and look forward to welcoming you back to our office.

    Sincerely,

     

        Angela Ferrari DDS & Team